Our #1 Goal at D'KO Furniture is to always have happy customers.
However, not built into our low profit margins is the ability to make refunds or exchanges on non-defective or non-damaged merchandise. All sales are final - please do all your measuring and such prior to placing an order.
The following terms and conditions apply to all transactions. The use of this site indicates your acceptance of these terms and conditions. The placement of an order indicates your acceptance of these terms and conditions. Please read them carefully and print a copy for future reference.
D'KO Furniture Design These payments must be made in full at the time of purchasing. Orders will be processed once the proper funds have cleared.
In placing an order, you warrant that you are over 18 years of age, and that you are providing accurate, true, and complete information, and that you have the authority to place the order.
Availability of Goods
All products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason, we will not charge you for these and we will refund any money already paid for them. However, we will not be responsible for compensating you for any other losses you may suffer if we do not supply the goods.
D'KO Furniture Design offers each and every single customer our "No questions asked, hassle-free" return policy at the time of delivery. We proudly offer 100% satisfaction guaranteed, which gives the customer the right to refuse the item(s) at the time of delivery (while the delivery truck is still on sight) for any reason and without question. After the item is refused at the time of delivery, the customer will receive store credit for the amount paid. Store credit is valid for one year from date of issue. Thereafter, unused credit is forfeited. The actual cost of shipping the item to you will not be credited or refunded.
After the time of delivery all sale are final, except in the case of any manufacture defective merchandise. Merchandise must be in the original boxes to be able to return to manufacturer. Claims for damaged items must be filed within 2 calendar days of delivery. Claims received after 2 calendar days of delivery will not and cannot be processed. Please remember to inspect your item(s) immediately upon delivery.
Orders with a value of $2,500, plus, which are cancelled after 24 hours of the original order date may be subject to a cancellation and restocking fee of up to 30%, in addition to any warehouse, labor and shipping charges incurred. Special orders and special item(s) CANNOT and WILL NOT be cancelled; NO exceptions.
Mattresses are final sale items, which are both non-returnable and non-refundable, no matter the date.
D'KO Furniture Design grants or implies no warranties on the performance of any products. All warranties provided, if any, are manufacturers' warranties, which are typically included in the packaging of the product(s). Should you need warranty service, contact us at (305) 826-9595 and we will contact the manufacturer on your behalf.
Disclaimer of Warranties
You expressly understand and agree that your use of this site is at your sole risk and that this site is provided on an "as is" and "as available" basis. D'KO Furniture Design makes no representations or warranties of any kind, expressed or implied, as to the operation of this site or the information, content, materials or products included on this site.
We reserve the right to terminate your account and restrict your use of this site if we have reason to believe you have violated any of these terms and conditions, including providing us with false information.
All domestic and international orders are subject to the governing laws of the United States of America and the State of Florida.